News

TECHMATRIX CORPORATION ("TechMatrix") has established a local subsidiary, TechMatrix Asia Co., Ltd ("TechMatrix Asia"), in Bangkok, Thailand. TechMatrix Asia will be responsible for sales, marketing, and technical support of the FastSeries contact center CRM system/FAQ knowledge system in Thailand and the ASEAN region. The establishment of TechMatrix Asia will accelerate the expansion of the CRM solutions business.

TechMatrix develops and sells the contact center CRM system/FAQ knowledge system "FastSeries", which boasts one of the top installations in Japan. In 2018, TechMatrix established a representative office in Bangkok, Thailand to expand sales in the ASEAN region, and has been promoting business expansion in the region, including supporting sales agents. We have now established a local subsidiary in the Kingdom of Thailand to further expand our business.

The ASEAN region continues to experience economic growth, and Thailand is one of the most notable countries in the region. The digital transformation of enterprises is progressing rapidly, and the demand for contact center CRM systems and FAQ knowledge systems that strengthen the relationship between enterprises and their customers is expected to grow. With the establishment of TechMatrix Asia, we will capture this growing demand through aggressive and agile sales and marketing activities. In addition, we will accelerate the expansion of our CRM solutions business by further deepening our cooperation with WiseSight, a leading social media analytics company, and Choco Card, a leading Customer Data Platform (CDP) company, with whom we have a capital and business alliance in Thailand.

＜Outline of TechMatrix Asia Co., Ltd＞
1.Trade name　　　　　　TechMatrix Asia Co., Ltd
2.Address 　　　　　　　 591 Sukhumvit 33, Klongtan Nua ,Wattana, Bangkok 10110
3.Representative 　　　　 Daisuke Yanagawa
4.Capital 　　　　　　　　20,000,000 Thai baht
5.Business 　　　　　　　Development and sales of CRM software/cloud services

※To learn more about this press release, please see below attachment
【TechMatrix PressRelease】TechMatrix establishes a local subsidiary in Bangkok, Thailand Accelerates Expansion of CRM solutions business in the ASEAN region


【Inquiry】
For inquiries regarding this press release, please contact below.
TECHMATRIX CORPORATION, CRM Solutions Division, Marketing PIC: Ms. Kashiwagi, Mr. Honda, Mr. Kimura
TEL: (81)3-4405-7836
E-mail：crm@techmatrix.co.jp