Contact Center Solution “FastSeries”

Products/Solutions

FastSeries is a contact center solution developed and provided by TechMatrix. This solution improves contact center operations and enhances the customer experience (CX) by leveraging generative AI, primarily in CRM and FAQ systems.

Products/Solutions

FastSeries is a contact center solution developed and provided by TechMatrix. This solution improves contact center operations and enhances the customer experience (CX) by leveraging generative AI, primarily in CRM and FAQ systems.

FastHelp logo
CRM

Contact Center CRM Systems

This has been serving customers for around 30 years. Designed with user feedback in mind, this CRM system helps contact centers work more efficiently and deliver a better customer experience.

FastAnswer logo
FAQ

FAQ Knowledge Systems

Optimization of frequently asked questions. This is an FAQ system that enables knowledge management in the age of generative AI.

FastGenie logo
AI

Generative AI Functions

This feature set streamlines all contact center operations and contributes to CX. These provide the functions necessary for the next generation in contact centers, from summarization, to automatic generation and insight analysis.

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No worries about platform upgrades or system migration

Easy to use! Experience our intuitive interface and smooth operation

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